Testimonials experience the UPGRADE in customer service

Quality care you can afford! See what people are saying about the DRI and experience the UPGRADE in customer care for yourself! Here are just a few of our satisfied customers and what they have to say.


"Running a Real Estate office is a little tricky since we need to separate staff IT needs and access from our agents IT needs and access. Supporting our office is a bit different from a day-to-day corporate business. The DRI not only provided us with a cost-effective solution for support, but were able to provide us the necessary separation of support while maintaining it seamless to our employees and customers, which in our case is our agents. In the past our systems were cumbersome and slow. We had to contact our IT service provider for everything, including accessing a printer within the network. The DRI has been able to set up a faster, more cost-effective network architecture that allow us to make the changes we need, connect to available office equipment without having to call them to do so. The DRI has a professional for every IT need, networking, databases, websites, programming, etc. We know because we have had to tap into that pool of knowledge when we decided to clean up and restore our network. During this and other projects, The DRI stood close at hand to troubleshoot any issues and/or questions that our office may have had. They were like the nurse that never left our side after a big surgery. It is more than IT expertise that keeps The DRI as our service providers, it is their excellent professionalism and positive and friendly attitude. No matter the situation, The DRI always provides service with a smile. "

Glazer Children's Museum
Maria Delgado Business Manager REMAX Metro

"It is easy to find ways of outsourcing IT needs, and there are many companies eager to do it for you. But with a small non-profit Museum, I was looking for a smart innovative and cutting edge team that won't cost me a fortune. As an amateur computer "geek" myself, the DRI was a great match. To them everything is possible and they lived up to this promise. More importantly, for a team of young professionals, they run a very organized, efficient operation with top-shelf ethics and impeccable work habits. But what surprised the most and continues to be their best asset is customer service. Courteous, helpful, no-nonsense and always available is something hard to get these days. The DRI is a good part of the Museum's success. Many thanks....."

Glazer Children's Museum
Al Najjar President & CEO Glazer Children's Museum

"I consider the services provided by The DRI to be quite excellent with comprehensive packages comparable to similar companies; however The DRI by far knocked it out of the park with their customer service, on point knowledge, and expertise. The DRI has greatly contributed to the success and growth of my company by teaching me new ways to handle the technical side of my business that I had previously left neglected. I consider them a valuable asset to my business, a part of our team, and would highly recommend them to a business owner of any kind."

Marquis Dental Lab
Tim Stahel President Marquis Dental Lab

"I cannot overstate how intricate a part The DRI has played in helping our company grow over the last 5 years. In times like these, as a business owner, I need to know what my weaknesses are and what gaps I need to fill in order to keep my company competitive. The DRI made that possible by delivering outstanding IT support and advice. They provide an excellent service that I have not been able to find elsewhere."

Intech
John Bosker President Intech

"We had a computer malware problem that just would not go away. Dan Reeves at The DRI made an aggravating problem go away with minimal interruption and a great, helpful attitude. The quality of your work, price and value are excellent. Your customer support is first rate, especially the timing of your response, and even on the eve of a holiday weekend. We recommend your techs to our business and personal contacts often. Thanks so much to The DRI team for helping to get our office network back in good working order. We look forward to working with you again in the future!"

Laplante Agency
Jessica Vomero LaPlante Agency

Contact information

The DRI LLC.

+1 727 537 9394Telephone:

E-mail: support@thedri.com

Client support

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DRI Clients enjoy 24 hour, 7 days a week customer support!